Shelley Minson
Disability Support Worker

Cheyenne Boughey
Disability Support Worker

Riley Schafer-Wilson
Coordinator of Support | Psychosocial Recovery Coach | Director

Riley founded Heart Worx after spending six years working directly within the NDIS system. During this time, he witnessed firsthand the crucial nature of services genuinely collaborating with individuals, ensuring that individuals have control over how their supports are implemented. Riley is passionate about making sure you understand your rights within the NDIS system and have all the information needed to make well-informed decisions. 

Having worked with thousands of people across various ages and diagnoses, Riley has a deep understanding of the unique challenges that come with different diagnoses. This extensive experience allows him to expertly and efficiently tailor your supports to best meet your individual needs.

Jess Schafer-Wilson
Psychosocial Recovery Coach | Coordinator of Support

(Also, Riley's Wife)
Jess has transitioned from running her independent coordination business of three years to collaborating with Riley under a unified name. She brings a unique, lived experience perspective to her work, informed by her own psychosocial recovery journey. Jess is passionate about supporting people facing mental health challenges, co-occurring substance use, and trauma-related conditions. She also has a strong interest and background in ASD and neurodiversity.

Her approach is rooted in genuine care and non-judgment, ensuring those she supports feel truly heard and valued. With broad experience across various diagnoses and barriers, Jess is dedicated to providing compassionate, individualised support to all.