Psychosocial Recovery Coaching (PRC)
At Heart Worx, Recovery Coaching is about building a support network that helps you feel supported in everyday life - not about fixing or rushing you. We work with you to make sure your NDIS plan makes sense in practice and feels connected to your real goals.
What Recovery Means Here
Recovery isn’t a neat, linear path. It can be hard, hopeful, messy, and meaningful - all at once. For us, recovery doesn’t mean being “cured.” It means finding your best sense of wellbeing, safety, and independence - whatever that looks like for you.
The NDIA defines recovery as “achieving an optimal state of personal, social and emotional well-being, as defined by each individual, whilst living with or recovering from a mental health condition.”
We take that seriously - and we honour the fact that the definition is yours to shape.
That could mean:
- Building a stronger daily rhythm
- Feeling more confident using supports
- Having people around you who understand and respect you
- Reaching for goals at your own pace
How We Work With You
Grounded Planning
At intake, we start with a Support & Recovery Plan - a clear map that holds your goals, your words, and your pace. This plan can be updated as life shifts.
Connection First
We spend time getting to know what feels safe and what doesn’t. Support works best when you feel seen and heard.
Team Approach
We coordinate with your other providers and services so you don’t have to hold everything alone.
Practical Progress
Together, we notice what’s working, what’s not, and what changes might help.
Our Recovery Frameworks
We draw on lived experience and practice-based approaches, keeping things simple and human:
Lived expertise.
Using personal insight with clear boundaries and professionalism.
Trauma-aware care.
Respecting your nervous system limits and signals of safety.
Neuro-affirming practice.
Valuing different ways of thinking, communicating, and being.
Hope in action.
Holding that wellbeing is possible in your own way and time.
All of our materials and planning are built on the foundations of basic psychoeducation principles and teachings. That means the strategies we use aren’t just heart-backed - they’re also grounded in evidence, giving you support that is safe, credible, and informed.
All of our planning and tools are built on the foundations of psychoeducation - so the support you receive is both heart-backed and evidence-backed.
In Real Life, That Means:
- Celebrating small steps as real progress
- Matching you with a worker whose style feels safe and reliable
- Using reflective supervision to back workers so they can back you
- Keeping reviews grounded in your experience, not just paperwork
Why It Matters
Recovery coaching isn’t about fixing. It’s about having someone alongside you in ways that feel real, doable, and centred on your life - not just the system.
PRC is recognised by the NDIS as a way to strengthen recovery, connection, and independence. It’s not about doing more paperwork - it’s about giving you someone in your corner who helps manage the process and keeps your goals central.
Ready to Begin?
If you’re looking for a coach who works with you - at your pace, in your words - Heart Worx can help.
