Support Coordination
At Heart Worx, Support Coordination isn’t just about filling service gaps. It’s about making sure your NDIS plan actually works in real life. We work with you, your supports, and the system so your funding delivers what it was meant to: safety, connection, and the right help at the right time.
What Support Coordination Means Here
Support Coordination is more than organising providers. It’s about:
- Helping you understand your NDIS plan and what it can do for you.
- Making sure supports are set up properly and linked together.
- Building your skills and confidence so you can make choices with more control.
- Backing you at review time so your funding matches your real needs.
For us, it means keeping things clear and doable - not overwhelming.
How We Work With You
Grounded Planning
At intake, we start with a Support Plan - a clear map that holds your goals in your own words, tracks what’s working, and prepares evidence for reviews.
Practical Support
We help set up services, solve problems when they arise, and check in regularly to make sure things are on track.
Accountability
We hold providers (and ourselves) to account, so your funding is respected and used the way it should be.
Your Pace
We adjust to what feels possible for you - some people want to learn and take over more, others prefer us to manage the details. Both are okay.
Our Practice Frameworks
We keep our approach grounded in both lived and learned expertise:
Lived experience.
Respecting nervous system limits and pacing support so it feels safe.
Neuro-affirming practice.
Valuing and working with different ways of thinking, communicating, and being.
Evidence-informed tools.
Our planning and reports are built on psychoeducation principles, so your goals and outcomes are backed by more than good intentions.
All of our planning and tools are built on the foundations of psychoeducation — so the support you receive is both heart-backed and evidence-backed.
Why It Matters
Support Coordination isn’t about paperwork for its own sake. It’s about:
- Keeping your plan clear and achievable.
- Making sure your supports are working together, not in silos.
- Ensuring your funding holds up to NDIA standards and reviews.
When Support Coordination is done right, you feel more supported, less overwhelmed, and more in control.
Ready to Begin?
If you’re looking for Support Coordination that actually works in practice — Heart Worx is here.
