Heart Worx
NDIS Support That Reduces Overwhelm
Support Coordination, Psychosocial Recovery Coaching, and Direct Support across Tamworth and surrounds.
Why Choose Heart Worx?
We’ve been on both sides of the NDIS - as participants, carers, and professionals - and we know how to make it work for you. We start by listening, matching you with the right person, and building trust at your pace. Safety, choice, and connection are part of every shift - whether that’s sharing quiet coffee shop mornings or tackling paperwork together.
For Support Coordinators and carers, we make your job easier with consistent communication, reliable follow-through, and workers who bring out the best in the people you support.
Lived Experience
Designed by people who’ve navigated the system themselves and know how to make it work for you.
Trustworthy Care
Safety, choice, and connection are built into everything we do.
Clear Communication
Referrers know we communicate clearly and follow through.
Smart Matching
Matching comes first because the right person changes everything.
Expert Guidance
We know the system’s limits and how to work them to your advantage.
Unwavering Care
We stay steady with you, even on the hard days.
Our Services
Clear steps, steady collaboration, and works who fit your type.
Support
Coordination
Clear steps and collaboration to help navigate the NDIS.
Psychosocial Recovery Coaching
Staying steady and moving toward what matters to you.
Support Workers / Direct Support
Matched to your style, interests, and goals.
Capacity Building Programs
Skills and tools created with you, building confidence.
Who’s Your
Match?
Explore workers by style and interests.
Meet the
Team
Discover our team members and their approach.
Want to Find the Right Worker for You? Try Our Matching Tool
Get to know the people who could be part of your support crew - their skills, interests, and approach are right there so you can choose someone you’ll click with.
Who We Work With
NDIS participants (especially with psychosocial disability or neurodivergence), carers and family members, Support Coordinators, PRCs, and LACs seeking trustworthy, skilled, and human-focused services.
- SCs looking for reliable providers who keep them updated
- Participants wanting a worker who “gets it” (like someone who notices when you need quiet rather than questions)
- Carers needing consistent backup
I am so thankful and happy with the support Heart Worx is providing my son, he is also incredibly happy, and it is great to see. Over the past few years, we have struggled to get adequate support to meet hiss needs, so the support is greatly appreciated.
My support coordinator has also done a wonderful job of ensuring that my workers follow through with any advice that my therapists give to support my wellbeing.
Everyone is happy to talk through any concerns that I have, either with their support or any other area of my life.
My support workers are crucial to building my independence. Without them, I would be unable to live independently. Therefore, I wanted to choose a company that would have my interests at heart.
I have had other support workers in the past that were difficult to get along with because they didn’t care as much about me and my independence. What I love about Heart Worx is that my carers follow any instructions I give them.
I am glad they will consider any feedback I have, as some of my past providers have struggled to do this. I have an assistance dog that I have been training myself and Heart Worx are supportive of the training process, even though she is not funded through the NDIS.
I highly recommend Heart Worx.
Showed up with compassion and interest.
Engaged with my son with calm and engaging supports. Actively building his skills and resilience in a way that is meaningful to him.
Heart Worx Know what they are talking about when it comes to all things NDIS - it totally reduces my stress when dealing with NDIS issues, plans, budget etc.
They Follow up on things that need to be attended to, have a great understanding on disability and realise that clients are all different with different personalities, needs and challenges.
I love the support that I as a carer receives when it gets a bit overwhelming and too much and I need support in what I should do next.
Riley has a really calm, reassuring manner and lots experience we really appreciate his support.
System Speak & Stories
Learn real-world insights, tips, and reflections on navigating the forever changing world of the NDIS, Mental Health Recovery and various mainstream systems.
