Heart Worx
NDIS Support That Reduces Overwhelm
Support Coordination, Psychosocial Recovery Coaching, and Direct Support across Tamworth and surrounds.
Why Choose Heart Worx?
Heart Worx is shaped by lived experience of disability and caring, alongside professional practice. We start by listening, matching you with the right person, and building trust at your pace. Safety, choice, and connection are part of every shift - whether that’s sharing quiet coffee shop mornings or tackling paperwork together.
For Support Coordinators and carers, we reduce chasing through clear communication and reliable follow-through.
Lived Experience
Our lived experience has taught us to listen to you as the expert in your own life and what works for you.
Choice in practice
We ask what matters to you, explain options and respect when you need more time or a different approach.
Clear Communication
We agree on next steps, keep you informed and follow up when something needs attention.
Thoughtful matching
We consider communication, interests and support needs as well as availability, and involve you in deciding who may fit.
Practical NDIS guidance
We help you understand your options and work through the next steps when the NDIS feels confusing.
Support on harder days
We work with what is manageable today. Keeping a routine going can matter as much as trying something new.
Our Services
Clear steps, steady collaboration, and a say in who supports you.
Support
Coordination
Help to understand your NDIS plan, organise supports and work through the next steps.
Psychosocial Recovery Coaching
Support for people with psychosocial disability to build skills, organise supports and work towards what matters in everyday life.
Direct Support
One-to-one help with daily tasks, routines and getting out into the community.
Groups & skill building
Interest-based activities and practical skills, with different ways to take part. Ask us about current options.
Who’s Your
Match?
Explore workers by style and interests.
Meet the
Team
Learn about our team’s roles, experience and approach.
Get to know your support options
Explore worker profiles to learn about their skills, interests and approach. Then talk with us about who may suit your support needs and what is currently available.
Who We Work With
We support NDIS participants across Tamworth and surrounds, with particular experience in psychosocial disability and neurodivergence. Support can take account of what helps you communicate and participate, including when you need quiet rather than more questions.
With your agreement, we work alongside families, carers, Support Coordinators, Recovery Coaches and other people involved in your support.
I am so thankful and happy with the support Heart Worx is providing my son, he is also incredibly happy, and it is great to see. Over the past few years, we have struggled to get adequate support to meet hiss needs, so the support is greatly appreciated.
My support coordinator has also done a wonderful job of ensuring that my workers follow through with any advice that my therapists give to support my wellbeing.
Everyone is happy to talk through any concerns that I have, either with their support or any other area of my life.
My support workers are crucial to building my independence. Without them, I would be unable to live independently. Therefore, I wanted to choose a company that would have my interests at heart.
I have had other support workers in the past that were difficult to get along with because they didn’t care as much about me and my independence. What I love about Heart Worx is that my carers follow any instructions I give them.
I am glad they will consider any feedback I have, as some of my past providers have struggled to do this. I have an assistance dog that I have been training myself and Heart Worx are supportive of the training process, even though she is not funded through the NDIS.
I highly recommend Heart Worx.
Showed up with compassion and interest.
Engaged with my son with calm and engaging supports. Actively building his skills and resilience in a way that is meaningful to him.
Heart Worx Know what they are talking about when it comes to all things NDIS - it totally reduces my stress when dealing with NDIS issues, plans, budget etc.
They Follow up on things that need to be attended to, have a great understanding on disability and realise that clients are all different with different personalities, needs and challenges.
I love the support that I as a carer receives when it gets a bit overwhelming and too much and I need support in what I should do next.
Riley has a really calm, reassuring manner and lots experience we really appreciate his support.
System Speak & Stories
Practical writing about the NDIS, psychosocial recovery and the systems people have to navigate alongside them.
