We're currently holding space for one more experienced person to join our team in a dual Support Coordination / Psychosocial Recovery Coaching role.
This is a flexible employee position (full-time or part-time), based in Tamworth.
You'll be supported by a calm, kind team that values reflective practice, steady caseloads, and sustainable, person-led work.
SCHADS Level- Negotiable for the right person
Approx. $85,800–$91,300 full-time equivalent
Work laptop + phone provided
Flexible working days and hours
Guidance and check-ins with complex casework
A small, trauma-informed team culture with lived and professional leadership
Supporting participants to understand and coordinate the supports in their NDIS plan
Working alongside people with psychosocial disability and complex life experiences
Navigating service systems (NDIS, housing, health, mental health, community supports)
Writing clear notes and reports that reflect the person’s story and needs
Staying connected through regular check-ins and planning conversations
Collaborating with other providers, services, and informal supports
You’ve supported others to navigate the NDIS — formally or informally
You understand how the NDIS links with systems like housing, mental health, or justice
You’re confident with documentation and follow-up — or willing to learn with support
You value calm, honest teamwork over hustle or pressure
You might bring lived experience, recovery insight, or professional coordination skills — we value all three
📬 Ready to apply?
Click below to start your application. You’ll be asked a few questions to help us understand your experience and what kind of support environment works for you.
We’re looking for casual Disability Support Workers who can show up with consistency, awareness, and a willingness to learn.
Heart Worx is a Tamworth-based NDIS provider. We work with people navigating psychosocial disability, neurodivergence, and real-world recovery. The work is human and unpredictable — which is why we don’t expect perfection. We offer internal mentoring, reflective support, and a team culture that takes boundaries and burnout seriously.
Our Support Culture
People who are present, not performative
Consistent and reliable support
Comfort with boundaries, asking for help, and owning mistakes
Willingness to learn about trauma-informed and recovery-oriented support
NDIS Worker Screening Check (or willing to apply)
First Aid certificate (or willing to get it)
COVID and flu vax (or exemption)
Access to a safe, insured vehicle for transport shifts
Lived experience of disability, trauma or mental health
Interest in gaming, tech, art, nature, music, or hands-on activities
Experience supporting people with social barriers
Weekend availability
Casual weekday rate from $41.76/hr (Level 2); higher with qualifications or experience, up to $46.69/hr; plus weekend/holiday penalties & super.Â
Higher rates for weekends, public holidays, and evenings
Super is paid on top + 99¢/km travel allowance.Â
Paid fairly and transparently under the SCHADS Award
Use the form below to introduce yourself.